Privacy policy

Last updated: June 13, 2026

Molcovo ("we," "our," or "us") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Molcovo is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact Details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Including credit card, debit card, financial account numbers, transaction details, form of payment, and payment confirmation.

  • Account Information: Including your username, password, security questions, and saved preferences/settings.

  • Transaction Information: Including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel.

  • Communications: Any information you include when sending a customer support inquiry or communicating with us.

  • Device & Usage Information: Information about your device, browser, network connection, IP address, unique identifiers, and how/when you navigate our website through cookies and similar technologies.

2. Personal Information Sources

We collect personal information from the following sources:

  • Directly From You: When you create an account, make a purchase, or contact support.

  • Automatically Through the Services: Collected from your device via cookies and tracking tools when you browse our site.

  • From Service Providers: From partners who enable technology or process data on our behalf (e.g., payment gateways, fulfillment apps).

3. How We Use Your Personal Information

We use your personal information for the following legitimate business purposes:

  • Provide and Improve Services: To perform our contract with you, process payments, fulfill orders, arrange shipping, manage accounts, and process returns/exchanges.

  • Marketing and Advertising: To send promotional communications via email or text message, and to display targeted online ads based on your shopping activity.

  • Security and Fraud Prevention: To authenticate your account, detect or investigate fraudulent/illegal activity, and ensure a secure payment experience.

  • Customer Support: To maintain an effective business relationship and respond to your queries.

  • Legal Compliance: To comply with applicable laws, respond to valid legal processes, and enforce our terms and policies.

4. How We Disclose Personal Information

We may share your personal information with third parties under specific circumstances:

  • With Shopify and third-party vendors who perform services on our behalf (e.g., payment processing, data analytics, customer support, and order fulfillment/shipping).

  • With business and marketing partners to show you targeted advertisements.

  • When you explicitly request or consent to the disclosure (such as utilizing social media login widgets).

  • In connection with business transactions (e.g., mergers or asset sales) or to comply with law enforcement and protect our rights.

5. Relationship with Shopify

Our store is hosted on Shopify Inc. They collect and process your personal information to help us operate, improve, and secure our business. Shopify may store or process data outside of your resident country. To learn more about how Shopify manages consumer data, please review the Shopify Consumer Privacy Policy and manage preferences via the Shopify Privacy Portal.

6. Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If a child has provided us with personal details, parents or guardians can contact us below to request immediate deletion.

7. Security and Retention of Your Information

While we employ industry-standard security measures, no system is perfectly impenetrable. We cannot guarantee "perfect security" for data in transit. We recommend avoiding unsecure channels to transmit sensitive financial details. We retain your personal information only as long as necessary to fulfill orders, maintain your account, resolve disputes, or comply with legal and financial obligations.

8. Your Rights and Choices

Depending on your state or country of residence (including US state privacy laws), you may have the following rights:

  • Right to Access / Know: Request access to the specific pieces of personal data we hold about you.

  • Right to Delete: Request that we delete your personal information.

  • Right to Correct: Request corrections to inaccurate personal data.

  • Right of Portability: Obtain a copy of your data in a structured, portable format.

  • Right to Opt-Out of Targeted Advertising: You can opt-out of "sales" or "sharing" for targeted ads. We recognize the Global Privacy Control (GPC) opt-out preference signal. If your browser sends a GPC signal, we will automatically treat it as a request to opt-out for that device.

  • Communication Preferences: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us using the information provided below. We will verify your identity before processing any request.

9. International Transfers

Your personal information may be transferred, stored, and processed outside of your country of residence (including in the United States). For data transferred out of the European Economic Area (EEA) or the United Kingdom, we rely on standard contract mechanisms recognized by the European Commission.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect shifts in our practices or operational, legal, and regulatory standards. The revised version will be uploaded to our store with an updated "Last updated" date.

11. Contact Us

If you have any questions about our privacy practices, wish to file a complaint, or want to exercise your privacy rights, please contact us directly:

  • Store Name: Molcovo

  • Email: molcovoab@gmail.com