Shipping policy

Last Updated: June 13, 2026

1. Order Processing Time Thank you for shopping at Molcovo. All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping & Delivery Estimates We offer standard shipping across the United States. Since we work directly with global manufacturing partners to bring you the best curated products, our shipping timelines are as follows:

  • Estimated Shipping Time (United States): 5 to 10 business days.

  • Please note that total delivery time equals processing time plus shipping time. Delivery times may vary slightly based on your specific location, shipping carrier delays, or high-volume seasons.

3. Order Tracking Once your package leaves our facility, you will automatically receive a tracking confirmation email containing your tracking number and a link to monitor your shipment's progress in real-time. Please allow 48 hours for the tracking information to update in the carrier's system.

4. Shipping Address Accuracy Please verify and ensure your shipping address is 100% correct and complete before finalizing checkout. Molcovo is not legally responsible for lost, misdelivered, or delayed shipments due to incorrect or incomplete address information provided by the buyer.

5. Potential Delays While we work hard to ensure your products arrive on time, shipping windows may occasionally be extended due to circumstances beyond our control, such as severe weather conditions, postal carrier delays, customs clearance procedures, or peak holiday demand periods.

6. Lost or Missing Packages If your tracking status shows that your package has been delivered but you have not received it, or if it appears to be completely lost in transit, please contact our support team immediately. We will open an investigation with the shipping carrier to help resolve the issue or arrange a replacement.

7. Contact Information If you have any questions or concerns regarding your order's shipment, please reach out to us:

  • Store Name: Molcovo

  • Email: molcovoab@gmail.com